The Art of Email: Practicing Better Communication (archived webinar)

This is an archived webinar.  You will receive a magic link to watch it via email the day before it is scheduled.  But don't let this fool you.  The magic link allows you to view it at any or night.   

This particular online experience is a mere 60 minutes in length.  Easy to fit into your busy schedule.  

The cost you ask?   No charge for SERLS members...a mere $15.00 for all other libraries.  Enjoy. 



Competency: Personal/Interpersonal Skills

Sub-Topic: Understands and Applies Strategies for More
Effectively Communicating with Others


Whether you are a newly-minted librarian
or a senior administrator, communication is central to your work. 

communicate with library users, with colleagues, and with stakeholders. And
chances are, you wish you could communicate more effectively, especially when
communicating by email.


Email is how business gets done, but
too often clearing out your inbox feels like a chore.

Have you ever backed out
of a dense, overwhelming email? 

s there someone whose email you procrastinate
opening because you know it will be a hassle?

Don't be that person. Learn
simple techniques, structures, and strategies to make your email


Participants will learn:



The structure and style of
successful communication


How understanding your audience
achieves your purpose


How to write clear, concise, organized,
and effective email


Why design matters, even for email



SERLS Member Libraries: $0.00

All Other Libraries: $15.00

Event Type: 
Issues and Trends
Online Course
Tuesday, June 25, 2019 (All day)