Communication Strategies: Working With the Deaf Community (LIVE webinar from NEO)


This is an archived webinar available from our colleagues at the Northeast Regional Library System.

Northeast Ohio Regional Library System - Event Information

Event Name:Communication Strategies: Working With the Deaf Community
Competency:Customer Service and Patron Awareness
Description:It is increasingly important to make certain we are able to communicate effectively with everyone in our communities.  The Deaf community faces new communication barriers as the presence of face masks at work and in public becomes the new norm.   Join Bill Morgan, Artistic Manager, SignStage, for an overview of Deaf culture and  the opportunity to learn common ASL (American Sign Language) signs used in a library setting.
Learning Objectives: 
  • Learn about Deaf Culture
  • Learn common ASL signs for Libraries

William (Bill) Morgan is the Artistic Manager at CHSC (The Cleveland Hearing and Speech Center) where he controls the day to day activities of SignStage, a Deaf awareness program within the Community Center for the Deaf and Hard of Hearing department.  In Oct. 2013, Bill received an award from the Mayor of Cleveland for his "Creativity in Promoting Awareness of Deaf Culture".  Bill also has several years experience producing and implementing school residencies that integrate theatre arts programming with American Sign Language and the State of Ohio Standards for the Arts.
Event Date:7/16/2020
Event Time:10:00 AM - 11:30 AM Eastern
Location:Online via Zoom
Contact Person:Melissa Lattanzi
Details:Who should attend:  Anyone interested in learning more about the deaf community
Competencies:  Customer Service and Patron Awareness

Non-Member Cost:      $40
NEO-RLS Bronze Member/
NORWELD, SERLS, SWON Member Cost:  $24
NEO-RLS Silver Member Cost:   FREE
NEO-RLS Gold Member Cost:    FREE

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This event is supported by the State Library of Ohio with federal funds from the Institute of Museum and Library Services.

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Event Registration:

Event type
Online Course
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