Maintaining a Culture of Professionalism (archived webinar)

LabelInformation
  Dates & times
  Category Online Course, Issues and Trends, All
  Registration & more information https://serls.evanced.info/signup/eventdetails?eventid=2964&lib=3

 

This is an archived webinar available from our new archived webinar platform "SERLS Academy".  Once you've registered, follow this link 

 my.nicheacademy.com/serls-staff to join the SERLS Academy 


Once your account is created (easy to do...just your email and a password)  Jay will be alerted that you're registered in the academy and you'll be able to access the archived webinars.

This particular online experience is a mere 60 minutes in length.  Easy to fit into your busy schedule.  

The cost you ask?   No charge for SERLS members...a mere $15.00 for all other libraries.  Enjoy. 


Competency: Personal/Interpersonal Competencies

Sub-Category: Contributes to a collaborative, committed and professional work environment 


Professional Behavior Will Not "Just Happen" in the workplace.

And it won't be effective to just "talk about" professionalism and hope people will comply. If we want to create, nurture, and maintain professionalism and professional behavior in our organizations, we must take action.


The concept of professionalism goes beyond ethics; it encompasses image, manners, respect, appearance, excellence, quality, expertise, and other factors.

Unfortunately, many of the principles of professionalism are not being taught or reinforced.

And the results are less than desirable for all of our library customers and stakeholders.

In this interactive and informative webinar, Dean will help you determine what actions your employees need to take to be seen as a professional. 

Even more important, you'll learn how to help your employees grow in a way that maintains the image your organization has worked so hard to earn.

 

We will discuss:

  • Increase awareness of image, behavior, and role as it relates to library success
  • Provide opportunities to explore and practice new protocols
  • Learning professional tact and diplomacy as it relates to professionalism
  • How to work with "delicate" people and situations
  • Trigger words that create unintentional aggression

 No Charge for Libraries through Dec. 31, 2020