said, "Everybody talks about the weather, but no one does anything about it."
As a training issue, it's the same with sexual and racial harassment and
bullying prevention; everybody thinks they know about it, what to do or not to
do in the workplace, and yet, it's still near the top of the complaints filed
with or by the federal and state Equal Employment Opportunity Commissions.
racial harassment and bullying prevention in any library organization is about
having an updated and accurate policy, training all employees to follow that
policy, and then enforcing the policy, using consequences for the perpetrators
(who could be staff members or patrons), and support for the victims.
have a right to work in a harassment-free workplace. Part of the responsibility
is for directors, managers, and supervisors to create that kind of culture, pay
attention to staff conflict based on this issue, and be ready to intervene if
the harasser is a patron, to protect staff members.
The other part of the
responsibility is for staff to tell their bosses (or HR, or their
city/county/agency attorney, among others )if they are being harassed by other
employees or patrons.
60-minute webinar-based training program is suitable for all library directors,
managers, supervisors, and (full and part-time) employees.
Points During the Webinar:
Big Picture: Boundaries, Behaviors, Support, and Consequences
New Workplace: Expanding the Concept of "Protected Classes"
Work Environment Examples
Channels of Reporting
and Bullying by Patrons: Enough is Enough
Your Agency Policy
Perils of Gossip
the Sexually Harassing or Sexually Hostile Work Environment
Pro Quo Harassment
Bullying and "Abusive Conduct": Response Protocols
Supervisor's Intervention Process
Employee's Reporting Process: Having the Courage to Tell the Truth
E-Mail and Social Media Usage
All Other Libraries: $15.00