Preventing Harassment in the Library: Responding to Sexual, Racial, and Bullying Incidents Involving Staff or Patrons (live webinar)

Mark Twain
said, "Everybody talks about the weather, but no one does anything about it."


As a training issue, it's the same with sexual and racial harassment and
bullying prevention; everybody thinks they know about it, what to do or not to
do in the workplace, and yet, it's still near the top of the complaints filed
with or by the federal and state Equal Employment Opportunity Commissions.

 

Sexual and
racial harassment and bullying prevention in any library organization is about
having an updated and accurate policy, training all employees to follow that
policy, and then enforcing the policy, using consequences for the perpetrators
(who could be staff members or patrons), and support for the victims.

Staff
have a right to work in a harassment-free workplace. Part of the responsibility
is for directors, managers, and supervisors to create that kind of culture, pay
attention to staff conflict based on this issue, and be ready to intervene if
the harasser is a patron, to protect staff members.

The other part of the
responsibility is for staff to tell their bosses (or HR, or their
city/county/agency attorney, among others )if they are being harassed by other
employees or patrons. 

 

This
60-minute webinar-based training program is suitable for all library directors,
managers, supervisors, and (full and part-time) employees.

 

Key Learning
Points During the Webinar:

 

Pre-Quiz

The
Big Picture: Boundaries, Behaviors, Support, and Consequences 

The
New Workplace: Expanding the Concept of "Protected Classes"

Hostile
Work Environment Examples

Multiple
Channels of Reporting

Harassment
and Bullying by Patrons: Enough is Enough

Reviewing
Your Agency Policy

Diversity
Awareness

The
Perils of Gossip

Defining
the Sexually Harassing or Sexually Hostile Work Environment

Quid
Pro Quo Harassment

Defining
Racial Harassment

Defining
Bullying and "Abusive Conduct": Response Protocols

Organizational
Red Flags

The
Supervisor's Intervention Process

The
Employee's Reporting Process: Having the Courage to Tell the Truth

Avoiding
Litigation

Safe
E-Mail and Social Media Usage

 


 

SERLS Member Libraries: $0.00

All Other Libraries: $15.00

Event Type: 
Issues and Trends
Online Course
All
Date: 
Wednesday, May 15, 2019 - 12:30 to 13:30