This is an archived webinar available from our new archived webinar platform "SERLS Academy".  Once you've registered, follow this link 

 my.nicheacademy.com/serls-staff 

Once your account is created (easy to do...just your email and a password)  Jay will be alerted that you're registered in the academy and you'll be able to access the archived webinars.

This particular online experience is a mere 60 minutes in length.  Easy to fit into your busy schedule.  

If you want to be a more effective supervisor or manager, you will want to continue to develop your communication skills. 

Why? 

Because the levels of success you achieve in your position will greatly depend on how effective you are in communicating your message.

In this interactive and informative webinar, we'll explore tools and techniques to help you immediately improve the effectiveness of your verbal, non-verbal and written communication with patrons, staff, and the people that manage you!

no charge